Dear Cyndie,
My daughter’s friend came over last week, and one of the items they played with was an old purse of
mine that is not valuable, but which has sentimental value to me.
When the girl’s mother came, the girl wanted to keep playing with the purse, and her mother asked if she could take it home and return it another day. I thought it
was a bold thing to ask, but I said okay because I didn’t know what else to
do. I made sure to tell her that the purse was special to me.
Well, I finally got the purse back yesterday. She sent it to school with her daughter, who gave it to my daughter to bring home. My purse had obviously been attacked by this woman’s dog. It was chewed and
covered in hair and disgusting. I told
her the purse was special, and she let her dog ruin it! She didn’t even
apologize when she texted to ask if I got the purse back.
I don’t want to lose this lady’s friendship because my
daughter really likes her daughter, but she is always asking for things she
shouldn’t. She’ll ask if her daughter can come earlier or stay later than my
invitation, she asks if her daughter can take our things home—she doesn’t seem
to respect my time or our possessions.
So, given that history, should I say something to her about
the ruined purse? Normally, I wouldn’t, but enough is enough.
Dear Friend,
You know, part of me wishes you would respond to her text, “Yes.
Looks like your dog got it, too.” But snappy retorts are rude, and I don’t
think it would make you feel any better. Your purse is ruined, and if this
woman didn’t bother to apologize (profusely) and bring you a token “I’m sorry”
gift, it seems unlikely that she will be moved to regret by your rebuke.
Whether the value of the purse was great or small, it was
yours and she had borrowed it. She should have apologized and offered to
replace it. Then, you could have said, “Oh, dear, how disappointing. Thank you
for telling me.” And you could have declined a replacement, as the purse was of
sentimental, not monetary value. (If the purse had been valuable, it might be another story. But that’s another
column.)
Apologizing and offering to replace something you have
broken or ruined is elementary good manners, and I imagine you are feeling somewhere
between hurt and incredulous that she either doesn’t seem to know this rule, or
that she doesn’t think you merit such basic consideration.
Perhaps it has never occurred to her that not all people
accept with equanimity the destruction of property by a dog, especially when
the property is theirs and the dog is someone else’s. But whether she is
clueless, selfish or socially inept, you now know that you cannot trust her to
take care of things or to be honest when she has damaged your property.
Add to that her presumptions upon your time, and I can see
why you’ve had enough.
Fortunately, the solution to this problem is entirely within
your control. True, this woman was presumptuous enough to ask to borrow the purse,
careless enough to allow it to be chewed up and rude enough to return it
without acknowledging and apologizing for the damage. But it was you who let
her borrow the purse that you cared about.
In the future, therefore, I suggest you say no when she asks
to borrow something. You needn’t be tart or sarcastic about it. You need only be
pleasant and firm. If her daughter wants to leave your house with a stuffed
bunny, you will say, mildly, “No. Sorry.” If you like, you can kindly tell the
daughter that, “You can play with it the next time you come,” or “Our rule is
that all toys stay here in the house.”
If the mother continues to ask a second or third time, continue
to say no. Don’t let her create an uncomfortable situation that you feel
obligated to diffuse by giving in.
You can apply this principle to other interactions with this
woman. Make a rule for yourself that you will say no if she asks for something that
is not convenient or that you don’t want to do. There is nothing rude or
unfriendly about declining such requests. Unless you regularly ask her for
similar favors, you are not required to rearrange your schedule for her or to
let her borrow your possessions.
In fact, this woman probably thinks you don’t mind such
requests because you so often agree to them. Your agreement has communicated to
her that she can keep asking.
As you do mind, you need to stop agreeing. So, the next time
this woman calls to ask if her daughter can stay for dinner at your house, say,
“No, I’m sorry.” If she wants to drop off her daughter an hour early to play,
say, “No, we can’t play until 1.” If she asks you to take her daughter to the
pool with you today, say, “I’m sorry, I can’t.” Keep a firm and pleasant tone,
but do not give in.
Finally, and perhaps I should have mentioned this first, but
it is possible that this woman does not know what happened to the purse. You
are assuming, based on this woman’s generally presumptuous behavior, that she
knows that her dog ruined your purse, and did not bother to say anything about
it. However, her daughter might have left the purse somewhere she oughtn’t, and
might have hidden the damage from her mother.
If my child had done such a thing, I would appreciate a call
from the other child’s mother. “This is a little awkward,” I would expect to
hear, “but when Hal returned Trevor’s microscope yesterday, the lens was
cracked. Do you know what happened?” I would then reply that I appreciated the
call, that I didn’t know about the damage, and that I would ask Hal about it
immediately and call her back.
Hal, assuming he was at fault, would then be taught the
proper thing to do when he damaged someone else’s property and given the chance
to make good his error. He would also learn not to lend anything you would be crushed to lose, and not to borrow anything you don’t want to replace.
That phone call is what I would appreciate. You will have to
decide if you think this woman would appreciate it, too.